PRODUCTION SUPPORT

THINQOR SOLUTIONS offers a wide range of production support services, from consulting to complete outsourced support capabilities. Our processes for support and maintenance have been proven effective, and our technical support staff is cross-trained and understands client expectations within our target industries. This allows us to help organizations consistently deliver a high-quality experience to their customers.

Our network operations center (NOC) is equipped with deep application and system monitoring capabilities and extensive system experience. By combining these resources, we offer a preventative approach to support, which reduces surprises and ensures that your applications run without interruption. This approach keeps your customers happy and delivers the brand experience you need.

Our support capabilities are available 24x7x365 or on an as-needed basis, providing our clients with the flexibility and coverage they need to deliver the brand experience customers expect. Our offerings enable organizations to maintain support while their teams focus on more strategic initiatives. We provide support at different levels: